Return & Exchange Policy

At EverMore, we want you to love every piece you wear. If something isn't right, we offer hassle-free returns and exchanges within 7 days of receiving your order.

Eligibility

  • Items must be unused, unwashed, and in original packaging with all tags intact.

  • Only one return/exchange per order is allowed.

  • Returns & exchanges are not available on intimate wear (lingerie & swimwear).

  • Products that do not pass our Quality Check (QC) will be sent back to you.

How It Works

  • Approved requests are processed as a refund to your original payment method.

  • Original shipping charges are non-refundable.

  • A ₹150 reverse pickup fee will be deducted from your refund.

How to Raise a Request

  1. Record a clear unboxing video while opening your package — this is mandatory for all requests and serves as verification.

  2. Email us at contact@evermoreofficial.com with:

    • Your Order Number

    • The item(s) you wish to return or exchange

    • Reason for return/exchange

    • Your unboxing video attached or shared via a link

  3. Our team will review your request within 24–48 hours.

  4. Once approved, pickup is arranged within 1–3 working days.

  5. Refund is processed 2–3 working days after pickup (minus ₹150 reverse pickup fee).

Important: Without an unboxing video, we will not be able to process your request. Please ensure the video is recorded in one continuous shot from opening the package to revealing its contents.

Important Points

  • If your request is rejected at QC, we'll reach out via email with clarification.

  • Product colours may slightly vary due to studio lighting — this is not considered a defect.

  • If your order shows "Delivered" but hasn't arrived, notify us within 72 hours. No claims can be raised beyond this window.

Need Help?

WhatsApp Support: +91 99749 00634

Email: contact@evermoreofficial.com 

Response time: within 48 hours